Returns & Refunds

RETURNS

All sales are final. Returns are accepted for store credit within 7 days of delivery.  We do not accept returns on special orders, custom orders, wearables, perishables, and antique or vintage items. We do not offer price adjustments. Please email info@housesandparties.com with any questions before placing an order.

Email info@housesandparties.com to process a return.  

Customer to arrange shipping and assume responsibility for damages. Credit will be valid for one year from date of issue.

Please note we do not refund for price adjustments after your purchase. 

ANTIQUE & VINTAGE INVENTORY

Returns are not accepted on antique and vintage inventory. They are sold “as is.” The condition of each item is noted in the product description. Please email us at info@housesandparties.com for clarification on the condition of a particular item. 

DAMAGES

Shipping damages must be claimed within 24 hours of receiving the package. All packaging must remain intact and be well documented in order to claim insurance. Please email damage claims to info@housesandparties.com with detailed photos of the shipping box, packaging, and damages.