Shipping, Damages, Returns

SHIPPING

We offer UPS Ground and UPS Overnight shipping within the United States.

Please allow 2-5 business days to process UPS Ground orders. Note that some items have longer lead times noted in the product description.

We process overnight orders Monday through Friday until 3:00pm.  

You will receive a confirmation & tracking number via email. If you require same-day shipping, please select UPS overnight shipping at check out.

We offer UPS International Express to the United Kingdom. Email us at info@housesandparties.com for international orders outside of the U.K. 

Houses & Parties is not responsible for shipping delays caused by the carrier.

RETURNS

All sales are final. Returns are accepted for store credit within 7 days of delivery.  We do not accept return on antique or vintage items.

Email info@housesandparties.com to process a return.  

Customer to arrange shipping and assume responsibility for damages. Credit will be valid for one year from date of issue.

ANTIQUE & VINTAGE INVENTORY

Returns are not accepted on antique and vintage inventory.   They are sold “as is”. These condition of each item is noted in the product description. Please mail is at info@housesandparties.com for clarification on the condition of a particular item. 

DAMAGES

Shipping damages must be claimed within 24 hours of receiving the package. All packaging must remain intact and be well documented in order to claim insurance. Please email damage claims to info@housesandparties.com.

CUSTOM ORDERS 

Custom orders are available on select inventory. Please email info@housesandparties.com for more information.